Taxi Booking App

InfoCentroid is a leading company to develop taxi/cab booking mobile application. We have develop this and delivered to many clients , We’re getting consistently positive feedback from our clients.

Basic required features of the system

  • Admin Login
  • Executive or agent Login
  • Operator or Driver Login
  • Passenger or customer booking directly through the mobile app
  • Ticket or booking blocking / Unblocking for pending payments with a time limit for payment
  • Immediate ticket or booking confirmation by SMS/ Email
  • Smart search panel for admin and user
  • Booking on behalf of offline agents/ branches
  • Google map tracking for driver , which admin and user can see

 The features accessible to user are as follows:

 Admin: (Web-based application/Android)

  • Viewing of daily enquiry about one way or round trip or according to request.
  • Viewing of taxi requests
  • Approve the trips
  • Trips Costing segment – Trips costing will be categorized in two segment first standard fix rates , admin can edit it and second rates from executive according to special trip.
  • Collect the payment through android app –Paytm, cash, credit card, net banking , debit card ,freecharge
  • Can track the vehicle and driver
  • Add, Viewing, and updation of vehicles according to categories , and rates
  • Add the agency or executive to add vehicles.
  • Add, viewing and updation of drivers
  • Can watch reviews of vehicle and driver
  • Access providence: deciding which user will able to use which kind of features.
  • Accounting Management: According to reports wise
  • Smart Searching : Can search according to various filters
  • Smart reporting : Reporting management
  • Setting up of cancellation policies
  • Discounts Offers for Direct Customers / Passengers
  • Dynamically Update Advertisement Banners
  • Advertisement management , from here admin can give promotion notification and sms to the customer or end user
  • Executive or Agent commission management
  • Audit Operations
  • Complaints Operations

 

Executive or Agent   (Android App):

  • Fill the his/her enquiry with vehicles details and can get approvement from the admin
  • Viewing of daily enquiry.
  • Viewing of taxi requests
  • Approve the trips
  • Trips Costing segment – Trips costing will be categorized in two segment first standard fix rates , admin can edit it and second rates from executive according to special trip.
  • Collect the payment through android app
  • Can track the vehicle and driver
  • Add, Viewing, and updation of vehicles according to categories , and rates
  • Add, viewing and updation of drivers
  • Can watch reviews of vehicle and driver
  • Smart Searching : Can search according to various filters

 

Customer or End User:

  • One way, Round trip search, Modify Search
  • All smart filters
  • Consolidating location names with multiple Vehicles
  • Search results, time each applicable taxi should show cancellation policy, boarding
  • point, dropping point,
  • Taxi or Vehicle layout.
  • Customer data auto popup if he already existing customer even if not logged in.
  • Payment page show summery and back to search results
  • Payment confirmation page with print, email, sms, cancel, insurance etc. options
  • Ticket confirmation sms or email will go to customer
  • Customer can track location of car or taxi via google map
  • User can leave rating and reviews about the trip
  • Register user can get push notifications and SMS

Cancellation module:

  • Customers can visit and cancel the ticket, while cancel we will be showing clear refund, details, incase customer used any discount coupon that discount amount has to deductbefore refund
  • Offline cancel / offline refunds.
  • Auto refunds with the payment gateway status showing to customers in the ticket only
  • SMS, Email should be placed and we can send reminder SMS (after 3 days) to verify his
  • bank account details after successful refund done

 

Driver Module:

  • Driver registration and approve by admin
  • Driver can get notification and sms for the booking
  • Driver can start the trip and end the trip
  • Can collect the cash and do enter in the system
  • Can show report of his trips

Coupon module:

 

We can create any type of discount coupons for our marketing purpose, even though

whatever coupon given we can keep how much profit we want, refer below coupon

types ( Individual, Group, Corporate, Friends, Next travel, Location based, based, One way or

round trip, Return ticket only, Taxi operator based, Minimum seat fare limit, passenger wise or all

passenger max limit, One time coupon or how many times want to useful, Valid from date and todate, Max coupon value etc..)

 

Complaint module:

 

  • We developed fully automated system to clear any type of issues from customer side or from driver side or internally etc.
  • Customers can view the complaint any time and get updates and responsible person details, what is the expected time to close etc.
  • We send email, sms etc. while opening and closing in case the complaint from customers

 

Audit module:

  • Our admin system has proper report of the audit and reports of how much commissions we got and what is profit after payment charge , we can get full details with mentioned below any criteria Customer email, phone number, ticket status, failed booking, booking date, journey date, PNR, from location, to location, insurance tickets, auto refund status wise

 

  • Also creating internal complaint or follow-up mechanism should be placed

  

Login module:

  • Encrypted passwords for all users in our data base and single login using one for partners even though partner logs in multiple tabs and maintain single session in the same browser

 

Management module:

  • Management should get daily , weekly, monthly auto report emails about below

mentioned details

  1. Total number of bookings
  2. Total number new customers
  3. No of profile created by customers
  4. Executive or Agent bookings
  5. Failed booking count
  6. Cancel booking count
  7. Each and every section turn over
  8. Discount coupon wise how many bookings